{"version":"1.0","provider_name":"Enghouse Interaktiv","provider_url":"https:\/\/multistg1.enghouse.12k-client.com\/de","author_name":"louissubirana","author_url":"https:\/\/multistg1.enghouse.12k-client.com\/de\/blog\/author\/louissubirana\/","title":"10 Features to Look for in Contact Center Software for Control Rooms - Enghouse Interactive","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Y1N2874QI1\"><a href=\"https:\/\/multistg1.enghouse.12k-client.com\/de\/blog\/features-contact-center-software-control-rooms\/\">10 Funktionen, auf die Sie bei Contact Center-Software f\u00fcr Kontrollr\u00e4ume achten sollten<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/multistg1.enghouse.12k-client.com\/de\/blog\/features-contact-center-software-control-rooms\/embed\/#?secret=Y1N2874QI1\" width=\"600\" height=\"338\" title=\"&#8222;10 Features To Look for in Contact Center Software for Control Rooms&#8220; &#8211; Enghouse Interactive\" data-secret=\"Y1N2874QI1\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/multistg1.enghouse.12k-client.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>","thumbnail_url":"https:\/\/multistg1.enghouse.12k-client.com\/wp-content\/uploads\/2024\/10\/CxforControlRoomsBlog110FeaturesToLookForInCo-image3.jpg","thumbnail_width":1999,"thumbnail_height":1333,"description":"Discover the essential contact center software features for control rooms, including resilience, touchscreen interfaces, and advanced call management. Learn how Enghouse CXCR excels with its robust, flexible, and customizable system for high-pressure environments. With geo-redundancy, color-coded call indicators, and seamless integration, CXCR ensures reliable and efficient communication for critical operations."}