{"version":"1.0","provider_name":"Enghouse Interactive","provider_url":"https:\/\/multistg1.enghouse.12k-client.com\/en-apac","author_name":"louissubirana","author_url":"https:\/\/multistg1.enghouse.12k-client.com\/en-apac\/blog\/author\/louissubirana\/","title":"9 Proven Strategies to Improve Call Center Agent Productivity - Enghouse Interactive","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"29jZXjJSKI\"><a href=\"https:\/\/multistg1.enghouse.12k-client.com\/en-apac\/blog\/call-center-agent-productivity\/\">9 Proven Strategies to Improve Call Centre Agent Productivity<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/multistg1.enghouse.12k-client.com\/en-apac\/blog\/call-center-agent-productivity\/embed\/#?secret=29jZXjJSKI\" width=\"600\" height=\"338\" title=\"\u201c9 Proven Strategies to Improve Call Centre Agent Productivity\u201d \u2014 Enghouse Interactive\" data-secret=\"29jZXjJSKI\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/multistg1.enghouse.12k-client.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>","thumbnail_url":"https:\/\/multistg1.enghouse.12k-client.com\/wp-content\/uploads\/2024\/10\/EnghouseInteractiveBlogCallCenterAgentProduct-image5.png","thumbnail_width":1200,"thumbnail_height":630,"description":"Discover the ultimate guide to call center agent productivity with critical metrics, the importance of productivity, and proven strategies to boost performance. Learn how Enghouse solutions can enhance agent efficiency and improve customer satisfaction in your contact center."}