{"version":"1.0","provider_name":"Enghouse Interactive","provider_url":"https:\/\/multistg1.enghouse.12k-client.com\/en-apac","author_name":"louissubirana","author_url":"https:\/\/multistg1.enghouse.12k-client.com\/en-apac\/blog\/author\/louissubirana\/","title":"Top 11 Features to Look for in a Contact Center Solution for Utility Companies - Enghouse Interactive","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"UmEYklh23Z\"><a href=\"https:\/\/multistg1.enghouse.12k-client.com\/en-apac\/blog\/contact-center-features-utility-companies\/\">Top 11 Features to Look for in a Contact Centre Solution for Utility Companies<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/multistg1.enghouse.12k-client.com\/en-apac\/blog\/contact-center-features-utility-companies\/embed\/#?secret=UmEYklh23Z\" width=\"600\" height=\"338\" title=\"\u201cTop 11 Features to Look for in a Contact Centre Solution for Utility Companies\u201d \u2014 Enghouse Interactive\" data-secret=\"UmEYklh23Z\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/multistg1.enghouse.12k-client.com\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>","thumbnail_url":"https:\/\/multistg1.enghouse.12k-client.com\/wp-content\/uploads\/2024\/10\/EnghouseTopFeaturestoConsiderBeforeBuyingaCon-image2.jpg","thumbnail_width":1200,"thumbnail_height":675,"description":"Discover why Enghouse Interactive\u2019s Cloud Contact Center Solution for Utilities is the ultimate choice for utility companies. Learn about its comprehensive features, including omnichannel support, intelligent routing, proactive communication, and seamless third-party integrations designed to enhance customer service and operational efficiency."}